Field IT Technician: Travel, On-Call, Partial Remote

MediSolution; Carrollton (GA); Hybrid; USD 37,800 - 46,200; Full time

Benefits offered by this job

Comprehensive benefits package

Casual work environment

Opportunity to learn

Job summary

A software company in Carrollton, GA, is seeking a Network & Field Services Technician for full-time IT support and field services. The role involves installing and supporting proprietary software, providing technical support, and maintaining IT systems. The ideal candidate should have at least 2 years of experience in IT support, strong troubleshooting skills, and excellent customer service abilities. Compensation includes a base salary around $42,000/year with additional pay for on-call work and overtime.

Qualifications

• At least 2 years of IT support or technical field service experience.
• Ability to travel and lift equipment.
• Must pass a fingerprint-based background check.

Responsibilities

• Install, configure, troubleshoot, and repair hardware and software.
• Support customers through various means including on-site visits.
• Help maintain internal IT infrastructure.

Skills

Troubleshooting Windows systems

Customer service skills

Networking concepts

Education

Technical degree or IT certifications

Tools

Microsoft Office

Network hardware

Job description

A software company in Carrollton, GA, is seeking a Network & Field Services Technician for full-time IT support and field services. The role involves installing and supporting proprietary software, providing technical support, and maintaining IT systems. The ideal candidate should have at least 2 years of experience in IT support, strong troubleshooting skills, and excellent customer service abilities. Compensation includes a base salary around $42,000/year with additional pay for on-call work and overtime.