Field Service Tech: Security & Network Systems

Network Controls, Inc.; Greer (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

4-day workweek

Health, dental, vision

401(k) with company match

PTO and paid holidays

Paid training and certification

Job summary

Network Controls, Inc. is seeking a sharp field service technician to troubleshoot and repair equipment at various sites, including schools, hospitals, and commercial facilities.

You will represent the company on service calls, diagnosing camera systems, access control, and network infrastructure, and restoring operations quickly. Responsibilities include diagnosing PoE, VLAN, and hardware issues; coordinating with IT; testing cabling; and supporting larger projects.

Qualifications

• Strong field troubleshooting and repair skills across cameras, access control, and network infrastructure.
• Ability to diagnose PoE issues, VLAN misconfigurations, and faulty hardware.
• Experience explaining technical problems to IT staff and non-technical customers.

Responsibilities

• Troubleshoot IP cameras (Axis, Hanwha, Avigilon, Ubiquiti, and others) and identify issues.
• Troubleshoot access control systems (Brivo, Paxton, S2, RS2, Avigilon, Genetec, Kaba, Kantech) and diagnose problems.
• Coordinate with customer IT to isolate network issues and restore systems.
• Test and repair structured cabling using cable testers; verify mappings.
• Assist project teams on larger commercial/new-construction jobs when needed.

Skills

Troubleshooting,

IP cameras

Access control

Networking basics

Cable testing

Tools

LinkRunner

Job description

Network Controls, Inc. is seeking a sharp field service technician to troubleshoot and repair equipment at various sites, including schools, hospitals, and commercial facilities.

You will represent the company on service calls, diagnosing camera systems, access control, and network infrastructure, and restoring operations quickly. Responsibilities include diagnosing PoE, VLAN, and hardware issues; coordinating with IT; testing cabling; and supporting larger projects.