Field Service Technician - MA (Stoneham Area)

Tennant Company; Boston (MA); Hybrid; USD 51,000 - 77,000; Full time

Benefits offered by this job

Performance-based incentives structure

Excellent benefits package (eligible)

Company Service Vehicle

Cell phone and Tablet

Uniforms

Specialty Tools

Comprehensive training program

Job summary

Tennant Company in Boston, MA is seeking a Field Service Technician to diagnose equipment issues and perform preventative maintenance on Tennant products at customer sites. You will plan daily routes, communicate service timelines, and ensure safety compliance.

The role requires hands-on mechanical and electrical troubleshooting, reading schematics, and using diagnostic tools. You will collaborate with sales and service teams to deliver high-quality service and maintain a clean, organized work

Qualifications

• High school diploma or equivalent.
• Valid driver's license and meet Tennant Company driving policy.
• 0–2 years of experience in troubleshooting and repairing mechanical and electrical systems.
• Reading and interpreting electrical schematics.
• Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter).
• Using a personal computer, MS Office Suite, and email.

Responsibilities

• Perform preventative maintenance and repair mechanical, electrical, hydraulic systems and engines on Tennant products.
• Own your territory and plan daily schedule, including contacting customers to schedule service activities and communicating timelines and billing needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of Tennant Company property, including the company vehicle, tools, parts, inventory and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians.

Job description

Tennant Company in Boston, MA is seeking a Field Service Technician to diagnose equipment issues and perform preventative maintenance on Tennant products at customer sites. You will plan daily routes, communicate service timelines, and ensure safety compliance.

The role requires hands-on mechanical and electrical troubleshooting, reading schematics, and using diagnostic tools. You will collaborate with sales and service teams to deliver high-quality service and maintain a clean, organized work