Field Service Technician (m/f/d)

Motan Group; Plainwell (MI); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Great benefits package

Domestic travel ~30%

No weekend work

Job summary

Motan Group is seeking a field service technician to diagnose and repair electrical, mechanical, pneumatic, vacuum, and control systems on plastics handling equipment. You will troubleshoot PLCs, HMIs, sensors, and communications, perform preventive maintenance, and document service reports.

Domestic travel is ~30% with no weekend work. A high school diploma or technical certification and a valid driver's license are required, along with reading electrical schematics and strong customer-facing

Qualifications

• Experience with plastic resin handling systems (vacuum conveying, drying, dosing & mixing).
• 2 to 5 years working with similar equipment.
• High school diploma or technical certification.
• Valid driver's license.
• Reading electrical schematics.
• Troubleshooting electrical and pneumatic issues.
• Active listening to understand customers’ needs.
• Customer relationship building.

Responsibilities

• Diagnose and repair electrical, mechanical, pneumatic, vacuum, and control system issues.
• Troubleshoot PLC, HMI, sensor, and communications-related problems.
• Perform preventive maintenance inspections and service.
• Analyze equipment performance and implement corrective actions.
• Document service activities and provide detailed service reports.
• Support customers by phone, email, and remote diagnostics when appropriate.
• Train customer personnel on equipment operation and maintenance.

Skills

Electrical schematics literacy

Troubleshooting electrical & pneumatic

Active listening

Customer relationship building

Education

High school diploma or technical certification

Job description

• Diagnose and repair electrical, mechanical, pneumatic, vacuum, and control system issues.
• Troubleshoot PLC, HMI, sensor, and communications-related problems.
• Perform preventive maintenance inspections and service.
• Analyze equipment performance and implement corrective actions.
• Document service activities and provide detailed service reports.
• Support customers by phone, email, and remote diagnostics when appropriate.
• Train customer personnel on equipment operation and maintenance.
• Follow all safety protocols.

Your Qualifications and Skills

• Experience with plastic resin handling systems(vacuum conveying, drying, dosing& mixing) is preferable.
• 2 to 5 years working with similar equipment.
• High school diploma or technical certification.
• Valid driver’s license.
• Proficiency in reading electrical schematics.
• Troubleshooting electrical and pneumatical issues.
• Active listening to understand customers’ needs.
• Customer Relationship Building.

Our Offer to You

• Ability to lift 50 lbs. regularly.
• Modern office space if not traveling.
• Domestic travel ~30% (no weekends).
• Great Benefits Package.

motan Inc. is part of the motan group, a leading global provider of peripheral units and systems for handling bulk solids across diverse markets. The company develops solutions for plastics manufacturers and processors, focusing on the entire process chain from material handling to production support. Its systems are designed for real-world applications, helping customers increase efficiency, productivity, and competitiveness. With a global yet locally present organization, motan Inc. delivers systems tailored to specific customer challenges and goes beyond conventional materials handling solutions.