Field Service Technician — Lottery Retail Equipment & Support

Scientific Games; Kentucky; On-site; USD 42,000 - 64,000; Full time

Job summary

Scientific Games is seeking a Field Service Technician to service lottery retail locations in the Troy-Dayton region. You will perform installs, removals, and preventative maintenance, plus training for customers and ongoing support, all with a focus on minimizing downtime.

You must be able to drive a non-CDL delivery truck, pass a background check and drug test, and maintain a clean driving record. The role requires strong communication, problem solving, and organizational skills, with

Qualifications

• High school diploma or equivalent required.
• Ability to drive a non-CDL delivery truck.
• Background check and drug test required.
• Clean driving record required.

Responsibilities

• Service, repair, install, and relocate company equipment at lottery retail locations.
• Provide training and preventative maintenance to customers.
• Troubleshoot and resolve issues with communications hardware and software.
• Maintain vehicle and logs, ensure timely service calls.
• Build long-lasting customer relationships.

Skills

Customer service

Technical troubleshooting

Interpersonal skills

Time management

Problem solving

Education

High school diploma or equivalent

Tools

MS Office

Job description

Scientific Games is seeking a Field Service Technician to service lottery retail locations in the Troy-Dayton region. You will perform installs, removals, and preventative maintenance, plus training for customers and ongoing support, all with a focus on minimizing downtime.

You must be able to drive a non-CDL delivery truck, pass a background check and drug test, and maintain a clean driving record. The role requires strong communication, problem solving, and organizational skills, with