Field Service Technician: Local Travel, Training & Benefits

Secur-Serv; Charleston (SC); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Company car for local use

Paid Training

Health, dental, vision insurance

Company-paid life insurance and short/

Company-paid disability coverage

401K with company match

Tuition reimbursement

LinkedIn Learning access

Job summary

Secur-Serv is seeking a Field Service Technician to install, troubleshoot, and repair a wide range of hardware including printers, cash recyclers, and servers at client sites across diverse industries. You will diagnose issues, perform repairs, and ensure equipment operates to contract standards.

The role requires strong problem-solving and customer communication skills, plus the ability to travel locally and overnight as needed.

Qualifications

• Two or more years related experience and/or training.
• Valid state Driver's License.
• Ability to diagnose equipment operational errors and product failures.
• Good verbal communication skills for interaction with customers.
• Travel overnight 5-10%.

Responsibilities

• Diagnose, repair, and replace computer hardware at customer locations.
• Maintain preventative maintenance schedules.
• Assist other territories and technicians as needed, which may include travel to other metropolitan areas.
• Take ownership of meeting customers’ business needs.
• Coordinate activities and seek assistance from technical support when appropriate.
• Provide updates, status, and completion information to manager, sales, technical support, call center, and customer.
• Manage parts inventory in accordance with established guidelines.
• Submit required paperwork in a timely, efficient manner.
• May be asked to train new technicians in an on-the-job manner.

Skills

Equipment diagnostics

Hardware repair

Customer communication

Team collaboration

Travel readiness

Education

AA or equivalent preferred

Job description

Secur-Serv is seeking a Field Service Technician to install, troubleshoot, and repair a wide range of hardware including printers, cash recyclers, and servers at client sites across diverse industries. You will diagnose issues, perform repairs, and ensure equipment operates to contract standards.

The role requires strong problem-solving and customer communication skills, plus the ability to travel locally and overnight as needed.