Field Service Technician: Company Car, Paid Training & 401K

Secur-Serv; Illinois; On-site; USD 3,031,000 - 4,684,000; Full time

Benefits offered by this job

Company car

Paid Training

Health insurance

Dental

Vision

Life insurance

Disability (short/long-term)

401K with company match

Wellness program

Tuition reimbursement (up to 5250)

LinkedIn Learning

Job summary

Secur-Serv is seeking a Field Service Technician to install, troubleshoot, diagnose, and repair a broad range of hardware, including printers, cash recyclers, and servers. You will visit customer sites, manage maintenance schedules, and coordinate with technical support to ensure service quality across multiple industries.

The role requires 2+ years of experience and a valid driver’s license; associates degree or equivalent is preferred.

Qualifications

• Two or more years related experience and/or training.
• Associates degree (AA) or equivalent from two-year college or technical school preferred.

Responsibilities

• Travels to customer locations via company vehicle to diagnose, repair, and/or replace computer hardware in accordance with service agreements.
• Manages preventative maintenance schedule in a timely and efficient manner.
• Assists other territories and technicians as needed which may include travel to other metropolitan areas.
• Takes ownership of meeting customers’ business needs.
• Coordinates activities and seeks assistance from technical support when appropriate.
• Provides updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.
• Manages parts inventory in accordance with established guidelines.
• Submits required paperwork in a timely, efficient, and complete manner.
• May be asked to train new technicians in an on-the-job manner.

Skills

Troubleshooting

Diagnostic skills

Attention to detail

Verbal communication

Self-motivation

Education

Associates degree (AA) or equivalent

Tools

Printers

Cash recyclers

Document finishing equipment

Servers

PCs

Data communications gear

Job description

Secur-Serv is seeking a Field Service Technician to install, troubleshoot, diagnose, and repair a broad range of hardware, including printers, cash recyclers, and servers. You will visit customer sites, manage maintenance schedules, and coordinate with technical support to ensure service quality across multiple industries.

The role requires 2+ years of experience and a valid driver’s license; associates degree or equivalent is preferred.