Field Service Technician - Ag Equipment Diagnostics

Greenway Equipment, Inc.; Blytheville (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Greenway Equipment, Inc. is seeking a Service Technician to diagnose and repair John Deere equipment for customers and dealers in Blytheville, AR.

The role requires independent work on basic and complex diagnostics and maintenance tasks, with emphasis on safe, accurate service and timely documentation. You will field-service equipment as needed, mentor apprentices, maintain tooling and vehicle readiness, and participate in ongoing training to stay current with technology offerings and

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostic purposes.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostics

Education

High School Diploma

GED

Tools

Service Advisor

Diagnostic tools

Job description

Greenway Equipment, Inc. is seeking a Service Technician to diagnose and repair John Deere equipment for customers and dealers in Blytheville, AR.

The role requires independent work on basic and complex diagnostics and maintenance tasks, with emphasis on safe, accurate service and timely documentation. You will field-service equipment as needed, mentor apprentices, maintain tooling and vehicle readiness, and participate in ongoing training to stay current with technology offerings and