Field Service Technician: Grow with Ag Equipment & Training

Greenway-Equipment; Walnut Ridge (AR); On-site; USD 45,000 - 75,000; Full time

Job summary

Greenway Equipment is seeking a Service Technician in Arkansas to diagnose, repair, and maintain John Deere and related outdoor equipment. You will work both in the shop and in the field, handling diagnostics with John Deere systems, documenting repairs, and staying current on product knowledge.

The role requires basic mechanical, electrical, and hydraulic skills, a high school diploma or GED, and a willingness to work extended hours and weekends as needed. Training and mentorship are provided.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience with special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical aptitude

Electrical diagnostics

Hydraulic systems

Education

High School Diploma or GED

Tools

Service Advisor experience

Job description

Greenway Equipment is seeking a Service Technician in Arkansas to diagnose, repair, and maintain John Deere and related outdoor equipment. You will work both in the shop and in the field, handling diagnostics with John Deere systems, documenting repairs, and staying current on product knowledge.

The role requires basic mechanical, electrical, and hydraulic skills, a high school diploma or GED, and a willingness to work extended hours and weekends as needed. Training and mentorship are provided.