Field Service Technician: IT, Networking & IoT

Extia Group; Austin (TX); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Extia is seeking a Field Service Technician – IT & Connected Systems to install, configure, maintain, and troubleshoot connected equipment at customer sites around Austin. This hands-on role combines IT support, electronics, networking, and field maintenance with a strong emphasis on technical quality and customer satisfaction.

The candidate will work with physical equipment and connected systems, ensuring proper installations and timely issue resolution, while traveling regularly to sites in

Formación

• Experience with on-site IT/electronic equipment installations.
• Ability to diagnose and repair hardware and software issues.
• Familiarity with networking concepts (Ethernet, TCP/IP).
• Must have valid driver’s license and own vehicle.

Responsabilidades

• Prepare, install, and deploy connected equipment including cabinets, toolboxes, RFID systems, and peripherals.
• Perform physical hardware installation, electrical and network connections, and IT integration.
• Configure equipment per technical specs and customer requirements.
• Conduct functional testing and ensure systems operate correctly before go-live.
• Assist with RFID tagging, tool configuration, and system validation.
• Provide on-site technical assistance and basic user training when needed.

Conocimientos

Electronics & electrical systems

IT environments - Windows, Ethernet, &

Field service - on-site installations

Problem solving & customer service

Valid driver’s license & vehicle

Herramientas

RFID systems

IoT & connected systems

Industrial equipment

Descripción del empleo

Extia is seeking a Field Service Technician – IT & Connected Systems to install, configure, maintain, and troubleshoot connected equipment at customer sites around Austin. This hands-on role combines IT support, electronics, networking, and field maintenance with a strong emphasis on technical quality and customer satisfaction.

The candidate will work with physical equipment and connected systems, ensuring proper installations and timely issue resolution, while traveling regularly to sites in