Onsite IT Field Technician: Repair & Install

Getronics; Austin (TX); On-site; USD 30,000 - 32,000; Full time

Job summary

A leading IT service company is seeking a Field Service Technician in Austin, Texas. This full-time role involves providing onsite repair and installation services for various IT products, ensuring service level agreements are met, and communicating with clients. Candidates should possess strong troubleshooting skills, a relevant technical qualification, and a high school diploma. The job offers an hourly rate between $22.00 and $23.00.

Qualifications

• High school diploma or equivalent required.
• 6-12 months of relevant work experience preferred.
• Experience with deskside support and ticket management tools is a bonus.

Responsibilities

• Provide onsite hardware repair for various devices.
• Perform maintenance and upgrades of IT products.
• Communicate effectively with clients.

Skills

Customer support skills

Basic troubleshooting

Knowledge of operating systems

Ability to lift and move equipment

Education

High school diploma or equivalent

Relevant technical qualification

Tools

Repair toolkit

Job description

A leading IT service company is seeking a Field Service Technician in Austin, Texas. This full-time role involves providing onsite repair and installation services for various IT products, ensuring service level agreements are met, and communicating with clients. Candidates should possess strong troubleshooting skills, a relevant technical qualification, and a high school diploma. The job offers an hourly rate between $22.00 and $23.00.