Field IT Technician Lead - Onsite Deployment & Support

MPOYNT Inc.; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

MPOYNT Inc. is seeking a Senior Field IT Technician in Austin, TX. The role focuses on hands-on onsite deployment, endpoints support, and structured cabling, with travel on short notice to urgent requests.

You’ll work with Cisco, Fortinet, Ubiquiti, and Arista ecosystems to deploy and support network and endpoint infrastructure. Applicants should have 5+ years in Field IT, a related degree, TCP/IP expertise, and relevant certifications (A+, Network+, CCNA preferred).

Qualifications

• 5+ years of Field IT experience required.
• Degree or diploma in Computer Networking, IT, CS, or related field.
• Strong TCP/IP networking knowledge (addressing, subnetting, routing, troubleshooting).
• Industry certs such as CompTIA A+, CompTIA Network+, CCNA preferred.

Responsibilities

• Perform onsite deployment and setup of network appliances, workstations, and peripherals.
• Provide onsite desktop support including onboarding/offboarding and device provisioning.
• Support installation and troubleshooting of workstations, printers, cameras, VoIP phones, mobility devices, and related infrastructure.
• Perform Layer 1 structured cabling work including cable runs and patch panel terminations.
• Troubleshoot and resolve issues across endpoints and network environments.
• Create and maintain deployment notes and network diagrams.
• Complete field service reports, timesheets, and inventory records accurately.

Skills

Communication

Travel-ready

Physical stamina

Education

Bachelors or diploma in IT/CS or related field

Tools

Cisco ecosystem

Fortinet

Ubiquiti

Arista

Job description

MPOYNT Inc. is seeking a Senior Field IT Technician in Austin, TX. The role focuses on hands-on onsite deployment, endpoints support, and structured cabling, with travel on short notice to urgent requests.

You’ll work with Cisco, Fortinet, Ubiquiti, and Arista ecosystems to deploy and support network and endpoint infrastructure. Applicants should have 5+ years in Field IT, a related degree, TCP/IP expertise, and relevant certifications (A+, Network+, CCNA preferred).