Field Service Technician, Instrumentation & Calibration

DWYER INSTRUMENTS, LLC; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

DWYER INSTRUMENTS, LLC in Chicago, IL is seeking a Field Service Technician to repair, calibrate, troubleshoot, and support instrumentation at customer sites, requiring strong problem-solving skills and excellent customer service.

You will install start-up and commission instruments at the customer location, troubleshoot interfaces to control systems (DCS, PLC, MMI, SCADA), and perform field service visits documented in reports.

Qualifications

• AS or vocational training in electrical, mechanical, or instrumentation.
• 1–3 years related work experience; 3+ years in fluid dynamics, measuring instrumentation, and/or process controls a plus.
• Proficient with HART, Profibus, Modbus or other digital bus communications.
• Excellent verbal and communication skills; ability to explain technical information to non-technical users.

Responsibilities

• Troubleshoot, maintain, test, and calibrate instrumentation at the customer site.
• Installation start-up and commission instrumentation at the customer's location.
• Manage both areas of routines such as answering technical support calls, responding to emails on post sale product support, and travel to customer site for troubleshooting support.
• Troubleshoot and maintain instruments that interface to customer's control systems including DCS, PLC's, MMI, SCADA and with other industrial field control devices such as pressure transmitters, thermocouples, and analyzers.
• Perform calibration and input operating parameters and specifications as defined by customer's plant specifications, management and/or engineers.
• Document field service customer site visits via Field Service Reports and expense reports.
• Train FCI personnel, customers, and sales channel partners regarding the installation, operation, integration, configuration, service, and usage of FCI products.

Skills

Electrical aptitude

Troubleshooting

Customer communication

Team player

Education

AS or vocational training in electrical/mechanical/instrumentation

Tools

HART

Profibus

Modbus

Job description

DWYER INSTRUMENTS, LLC in Chicago, IL is seeking a Field Service Technician to repair, calibrate, troubleshoot, and support instrumentation at customer sites, requiring strong problem-solving skills and excellent customer service.

You will install start-up and commission instruments at the customer location, troubleshoot interfaces to control systems (DCS, PLC, MMI, SCADA), and perform field service visits documented in reports.