Industrial Field Service Technician: Calibration & Repairs

DwyerOmega; Chicago (IL); On-site; USD 43,000 - 45,000; Full time

Job summary

DwyerOmega in Chicago seeks a Field Service Technician to perform repairs, calibrations, and troubleshooting of industrial instrumentation at customer sites, with travel.

The role requires strong problem-solving and clear communication to explain technical concepts to non-technical users, plus readiness for field visits and documentation. A technical degree and hands-on experience are expected; the company emphasizes competitive pay and professional growth.

Qualifications

• Associate of Science or vocational training in electrical, mechanical or instrumentation with relevant work experience.
• 1-3 years progressive related work experience (Commercial or Military); 3+ years’ work experience with fluid dynamics, measuring instrumentation, and/or process controls is a plus.
• Proficient with HART, Profibus, Modbus or other digital bus communications.
• Excellent verbal and communication skills, with the ability to explain technical information to non-technical users and customers.

Responsibilities

• Troubleshoot, maintain, test, and calibrate industrial flow, level, and temperature measurement instrumentation at the customer site.
• Installation start-up and commission instrumentation at the customer’s location.
• Manage both areas of routines such as answering technical support calls, responding to emails on post sale product support, and travel to customer site for troubleshooting support.
• Troubleshoot and maintain instruments that interface to customer’s control systems including DCS, PLC's, MMI, SCADA and with other industrial field control devices such as pressure transmitters, thermocouples, and analyzers.
• Perform calibration and input operating parameters and specifications as defined by customer’s plant specifications, management and/or engineers.
• Document field service customer site visits via Field Service Reports and expense reports.
• Train FCI personnel, customers, and sales channel partners regarding the installation, operation, integration, configuration, service, and usage of FCI products.

Skills

Troubleshooting

Communication

Electrical aptitude

Process controls

Education

Associate of Science or vocational training in electrical, mechanical or instrumentation

Tools

HART

Profibus

Modbus

Job description

DwyerOmega in Chicago seeks a Field Service Technician to perform repairs, calibrations, and troubleshooting of industrial instrumentation at customer sites, with travel.

The role requires strong problem-solving and clear communication to explain technical concepts to non-technical users, plus readiness for field visits and documentation. A technical degree and hands-on experience are expected; the company emphasizes competitive pay and professional growth.