Field Instrumentation Tech - Travel & Calibration

Socket.dev; Cleveland (OH); On-site; USD 60,000 - 78,000; Full time

Job summary

Socket.dev is seeking a Field Service Technician to perform on-site repairs, calibrations, and troubleshooting at customer locations across Ohio. The role emphasizes strong problem-solving, excellent communication, and a service-oriented mindset to ensure system uptime and customer satisfaction.

You will install and start up instrumentation, support post-sale technical inquiries, and document field visits. Travel up to 30–40% may be required, with a focus on safety and quality in every service

Qualifications

• Associate of Science or vocational training in electrical, mechanical or instrumentation.
• 1-3 years progressive related work experience; 3+ years with fluid dynamics, measuring instrumentation, and/or process controls is a plus.
• Proficient with HART, Profibus, Modbus or other digital bus communications.
• Excellent verbal and communication skills, with the ability to explain technical information to non-technical users and customers.
• Ability to troubleshoot complex issues on different types of electronic components.

Responsibilities

• Troubleshoot, maintain, test, and calibrate industrial flow, level, and temperature measurement instrumentation at the customer site.
• Installation start-up and commission instrumentation at the customer’s location.
• Manage both areas of routines such as answering technical support calls, responding to emails on post sale product support, and travel to customer site for troubleshooting support.
• Troubleshoot and maintain instruments that interface to customer’s control systems including DCS, PLC's, MMI, SCADA and with other industrial field control devices such as pressure transmitters, thermocouples, and analyzers.
• Perform calibration and input operating parameters and specifications as defined by customer’s plant specifications, management and/or engineers.
• Document field service customer site visits via Field Service Reports and expense reports.
• Train FCI personnel, customers, and sales channel partners regarding the installation, operation, integration, configuration, service, and usage of FCI products.

Skills

Excellent communication skills

Problem solving

Customer service skills

Team player

Education

Associate of Science or vocational training in electrical, mechanical or instrumentation

Tools

HART

Profibus

Modbus

Job description

Socket.dev is seeking a Field Service Technician to perform on-site repairs, calibrations, and troubleshooting at customer locations across Ohio. The role emphasizes strong problem-solving, excellent communication, and a service-oriented mindset to ensure system uptime and customer satisfaction.

You will install and start up instrumentation, support post-sale technical inquiries, and document field visits. Travel up to 30–40% may be required, with a focus on safety and quality in every service