Field Service Technician: Install, Commission & Train

Optel Group; Saint Paul (MN); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Flexible working hours

Employee Assistance Program (EAP)

Comprehensive group insurance plan

Global presence

Zusammenfassung

OPTEL is seeking a Field Services Engineer in Minnesota to install and commission OPTEL systems at client sites, ensuring on-site maintenance and training for end users. You will work with support teams and factory design to diagnose issues and complete installation reports with quality.

The role requires hands-on electronics and computer science knowledge, strong communication, and the ability to travel approximately three weeks per month. Fluency in English is essential; French is a plus.

Qualifikationen

• College diploma in electronics, computer science, electromechanics, or related field, or equivalent experience.
• Strong knowledge in computer science and electronics.
• Experience in the pharmaceutical, food, or cosmetics industries (asset).
• Hands-on experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Strong analytical, communication, and problem-solving skills, with the ability to explain complex technical issues clearly.
• Excellent time management, prioritization, and ability to work effectively under pressure.
• Strong client orientation and solid teamwork skills.
• Resourcefulness, adaptability, versatility, and flexibility.
• Valid driver’s license and passport.
• High curiosity and willingness to learn and adopt new technologies, particularly artificial intelligence.
• Fluency in English and in French is a plus.
• Availability to travel approximately three weeks per month.

Aufgaben

• Install OPTEL systems at client sites in accordance with established standards.
• Carry out mechanical and electrical installation while ensuring compliance with quality standards.
• Collaborate with the technical support and factory design team to diagnose and resolve issues.
• Train end-users on the proper use of OPTEL systems.
• Prepare complete and accurate installation reports.
• Support clients during system qualification.
• Perform maintenance and repair on installed systems, as requested by the customer service department.
• Conduct engineering visits when required.
• Produce detailed service reports.
• Identify potential sales opportunities (new contracts, complementary systems).

Kenntnisse

English fluency

French a plus

Electrical troubleshooting

Electronics knowledge

Client orientation

Communication

Time management

Teamwork

Willingness to travel

Ausbildung

College diploma in electronics, computer science, electromechanics, or related field

Jobbeschreibung

OPTEL is seeking a Field Services Engineer in Minnesota to install and commission OPTEL systems at client sites, ensuring on-site maintenance and training for end users. You will work with support teams and factory design to diagnose issues and complete installation reports with quality.

The role requires hands-on electronics and computer science knowledge, strong communication, and the ability to travel approximately three weeks per month. Fluency in English is essential; French is a plus.