Field Telecom Technician – Fiber & POTS Installations

Lumen Technologies; Northern (KY); Hybrid; USD 61,000 - 81,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies is seeking a Field Communications Technician in Osseo, MN, to install and maintain copper and fiber telecom networks, including POTS, DSL, and fiber services. You will work with GPON and related technologies and support both residential and small business customers.

The role requires physical work in varied conditions, a valid driver's license, and a schedule that typically runs 8:00AM–4:30PM, Monday–Friday, with after-hours as needed.

Qualifications

• Must be able to work varying shifts, including possible overtime, weekends and holidays.
• May be assigned to work out of town for varying lengths of time.
• Drive company-provided vehicle.
• Requires a valid state driver's license and a satisfactory driving record.
• May require compliance with DOT regulations, including drug testing.

Responsibilities

• Install, maintain/repair and test residential/small business telecom services (POTS, HSI, Networking, VDSL, Fiber).
• Enable wireless/wired network on modems/routers and connect cables to devices.
• Analyze and troubleshoot basic technical problems or issues.
• Perform testing with field equipment and coordinate test activities as needed.
• Read service orders and diagrams and perform assigned work.
• Interact with customers professionally on-site or by phone.
• Identify opportunities for additional revenue from services.

Skills

Valid driver's license

Field telecom experience

Customer service skills

Tools

965DPS

T-Berd

OTDR

Locator

HST3000

Job description

Lumen Technologies is seeking a Field Communications Technician in Osseo, MN, to install and maintain copper and fiber telecom networks, including POTS, DSL, and fiber services. You will work with GPON and related technologies and support both residential and small business customers.

The role requires physical work in varied conditions, a valid driver's license, and a schedule that typically runs 8:00AM–4:30PM, Monday–Friday, with after-hours as needed.