Field Service Tech — Install, Maintain & Train (Flex Hours)

Optel Group; Minnesota; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Employee Assistance Program

Insurance: group plan

Global organization

Job summary

OPTEL is seeking a Field Service Engineer to install and commission traceability systems at client sites, ensuring quality and performance. You will train end-users and support after installation, while coordinating with support and design teams.

Responsibilities include maintenance, on-site engineering visits, and producing detailed reports. Travel is approximately three weeks per month, with strong emphasis on customer satisfaction and timely issue resolution.

Qualifications

• College diploma in electronics, computer science, electromechanics, or related field, or equivalent experience.
• Strong knowledge in computer science and electronics.
• Experience in pharmaceutical, food, or cosmetics industries is a plus.
• Hands-on diagnostics and repair of mechanical/electromechanical/electronic equipment.
• Strong analytical, communication, and problem-solving skills.

Responsibilities

• Install and commission OPTEL systems at client sites per standards.
• Perform maintenance and repair on installed systems; train end-users.
• Produce service reports and assist during system qualification.
• Identify potential sales opportunities for new contracts or additional systems.

Skills

English fluency

Field service

Electronics knowledge

Diagnostics & repair

Client orientation

Education

College diploma in electronics or related field

Equivalent experience

Tools

Electronic test equipment

Job description

OPTEL is seeking a Field Service Engineer to install and commission traceability systems at client sites, ensuring quality and performance. You will train end-users and support after installation, while coordinating with support and design teams.

Responsibilities include maintenance, on-site engineering visits, and producing detailed reports. Travel is approximately three weeks per month, with strong emphasis on customer satisfaction and timely issue resolution.