Field Service Technician - Industrial Scales & Calibration

METTLER TOLEDO; Columbus (OH); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Company car with insurance

Tools provided

Clothing allowance

Medical, dental, vision

401(k) with company match

Tuition reimbursement

Parental and caregiver leave

Paid time off

Flexible spending

Disability insurance

Life insurance

Travel insurance

Job summary

METTLER TOLEDO is seeking a Field Service Technician to keep floor and bench scales running safely and accurately at customer sites. You will perform preventive maintenance, calibrations, and basic repairs while representing the company professionally across your region.

You will troubleshoot issues, train end-users, document work, and collaborate with the Scheduling Analyst, Service Support Team, and sales to meet uptime goals.

Qualifications

• Valid driver's license required.
• Minimum of a High School Diploma or GED, or 5 years of relevant work experience.
• Customer-facing or field service experience preferred; commercial experience desired.
• Basic understanding of electrical and mechanical repair philosophies, including PC networking and software configuration.
• 1 to 3 years of electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain a Class B CDL and Weights and Measures license; failure to do so may result in termination.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to learn proprietary software and update information using METTLER TOLEDO programs.
• Willingness and ability to travel overnight up to 10% on average, potentially up to 25%, primarily by company vehicle or plane.
• Must reside within the service territory.
• Ability to work overtime averaging 10-15%, possibly up to 25%.
• Willingness to work in environments with hazards such as chemicals, solvents, vehicle traffic, machinery, dust, dirt, cold, and fumes.
• Willingness to wear protective equipment and clothing when required.
• Position is safety sensitive and subject to drug testing.
• Physical ability to frequently lift up to 50 pounds and occasionally handle heavier loads by carrying, pushing, or pulling.
• Frequent physical movements required such as crouching, stooping, kneeling, and repeated bending for safe and efficient job performance.

Responsibilities

• Perform scheduled preventative maintenance and calibration on industrial weighing equipment at customer sites.
• Troubleshoot basic issues and support installations, projects, and repairs as needed.
• Provide end-user training so operators understand how to use and care for their equipment correctly.
• Document work performed and update service records using company software daily.
• Communicate with Scheduling Analyst, Service Support Team, sales, and technicians to meet uptime/response-time goals.
• Maintain company vehicle and parts inventory in a clean, organized, compliant manner.
• Support service revenue by identifying needs and submitting sales leads.
• Follow all safety, quality, and policy requirements at all times.

Skills

Customer-facing experience

Field service experience

Learn proprietary software

Education

High School Diploma or GED

Tools

Microsoft Office

METTLER TOLEDO software

Job description

METTLER TOLEDO is seeking a Field Service Technician to keep floor and bench scales running safely and accurately at customer sites. You will perform preventive maintenance, calibrations, and basic repairs while representing the company professionally across your region.

You will troubleshoot issues, train end-users, document work, and collaborate with the Scheduling Analyst, Service Support Team, and sales to meet uptime goals.