Field Service Technician II: Lottery & Gaming Equipment

Scientific Games; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Scientific Games is seeking a Certified Field Service Technician II to assemble, maintain, and repair lottery and gaming equipment at customer sites. Travel to retail and casino locations may be required, with training provided to retail staff on equipment usage.

The role emphasizes diagnosing issues, servicing equipment, and collaborating with customers and management in a fast-paced environment.

Qualifications

• Associates degree or equivalent experience required or preferred.
• Strong communication, customer service and interpersonal skills.
• Ability to train customers and retail staff on equipment usage.

Responsibilities

• Stage, assemble, and maintain lottery equipment per standards.
• Diagnose and repair scheduled and unscheduled service calls.
• Travel to lottery/casino locations and train staff on usage.

Skills

Strong communication

Customer service

Mechanical assembly

Driving record valid

Teamwork

Education

Associates degree in related field or equivalent experience

High school diploma or equivalency

Tools

Diagnostic equipment

PC/laptop

Job description

Scientific Games is seeking a Certified Field Service Technician II to assemble, maintain, and repair lottery and gaming equipment at customer sites. Travel to retail and casino locations may be required, with training provided to retail staff on equipment usage.

The role emphasizes diagnosing issues, servicing equipment, and collaborating with customers and management in a fast-paced environment.