Field Service Technician II: Lottery & Gaming Equipment

Scientific Games; Colorado; On-site; USD 45,000 - 65,000; Full time

Job summary

Scientific Games is seeking a Certified Field Service Technician II to assemble, maintain and service lottery and gaming equipment at our facility and customer sites. The role includes training retail staff on equipment usage and features, with travel to locations as needed.

Qualifications include a high school diploma or GED, along with related experience. A valid driver's license and a proactive, customer-focused approach are essential for success in this fast-paced field service environment.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1 year of related field experience or equivalent.
• Valid driver’s license; clean driving record.
• Strong communication and interpersonal skills clearly demonstrated.

Responsibilities

• Assemble and maintain lottery and gaming equipment per Field Service Standards.
• Diagnose and repair equipment with minimal supervision.
• Interact with customers, retailers and management to resolve issues.
• Train retail staff on usage and features of equipment.
• Travel to lottery/casino locations; may require overnight trips.
• Adhere to safety regulations and protect tools and assets.

Skills

Communication

Customer service

Mechanical assembly

Problem solving

Teamwork

Driving / clean record

Education

High School Diploma or GED

Associate degree in related field

Job description

Scientific Games is seeking a Certified Field Service Technician II to assemble, maintain and service lottery and gaming equipment at our facility and customer sites. The role includes training retail staff on equipment usage and features, with travel to locations as needed.

Qualifications include a high school diploma or GED, along with related experience. A valid driver's license and a proactive, customer-focused approach are essential for success in this fast-paced field service environment.