Field Service Technician II - Lottery Equipment & Training

Scientific Games, LLC; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Scientific Games, LLC is looking for a Certified Field Service Technician II responsible for maintaining, assembling, and servicing lottery equipment at both their facility and customer locations. The technician will also provide training to retail locations and may require overnight travel to various sites.

The role demands strong mechanical skills, effective communication, and the ability to work independently onsite while ensuring quality customer service.

Qualifications

• Ability to convey training materials effectively.
• Bilingual skills are a plus.
• Capacity to lift 30 lbs.

Responsibilities

• Assemble and maintain lottery equipment.
• Perform field repairs on lottery equipment.
• Train retail employees on equipment functionality.

Skills

Communication skills

Customer service skills

Problem-solving skills

Mechanical assembly skills

Computer software and hardware technologies

Education

High school diploma or equivalency

Tools

Personal computer

Smart services phone

Job description

Scientific Games, LLC is looking for a Certified Field Service Technician II responsible for maintaining, assembling, and servicing lottery equipment at both their facility and customer locations. The technician will also provide training to retail locations and may require overnight travel to various sites.

The role demands strong mechanical skills, effective communication, and the ability to work independently onsite while ensuring quality customer service.