Field Service Technician II — Deploy & Repair Scanners

Smiths Detection Group; Cleveland (OH); Sur place; USD 74 000 - 101 000; Plein temps

Résumé du poste

Smiths Detection is seeking a Field Service Technician to travel daily around the Cleveland area, including the airport, to troubleshoot, install, and repair Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites.

You will maintain field service logs, provide customer training as required, respond to emergencies, and collaborate with senior FSTs and Product Managers to support customer satisfaction while ensuring safety and regulatory compliance.

Qualifications

• Associate’s Degree/Related Trade Certification or Military Training; 1–3 years in a related field service role considered.
• Minimum 3 years of experience in troubleshooting and field repair of electrical/electronic systems and equipment.
• Strong communication, customer focus, and teamwork with ability to travel on short notice.

Responsabilités

• Travel to locations in and around the Cleveland Metro area, including the airport.
• Troubleshoot, service, install and repair Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites.
• Maintain field service logs and paperwork; document inspections, maintenance and repairs.

Connaissances

Excellent communication skills

Customer-focused

Teamwork

Willing to travel

Formation

Associate’s Degree / Related Trade Certification

Description du poste

Smiths Detection is seeking a Field Service Technician to travel daily around the Cleveland area, including the airport, to troubleshoot, install, and repair Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites.

You will maintain field service logs, provide customer training as required, respond to emergencies, and collaborate with senior FSTs and Product Managers to support customer satisfaction while ensuring safety and regulatory compliance.