Field Service Technician II - Cup Filler & Packaging

Serac; Boise (ID); On-site; USD 75,000 - 105,000; Full time

Job summary

Serac is seeking a Field Service Technician II to own installs, startups, and repairs on cup‑filling and fill‑seal systems at customer sites across North and South America, with occasional international trips.

Based in Boise, Idaho, you will travel to sites, commissioning new and rebuilt machinery, diagnosing electrical and mechanical faults, and delivering hands‑on training to operators while ensuring minimal downtime and adherence to safety standards.

Qualifications

• Associate degree or hands-on experience in Electronic Technology or related field.

Responsibilities

• Commission new and rebuilt cup-filling, fill-seal, capping, and packaging machinery at customer sites.
• Troubleshoot electrical, mechanical, pneumatic, and control issues and fix them quickly.
• Read, modify, and debug PLC logic (Allen-Bradley preferred; Siemens a bonus).
• Coach operators and maintenance crews on site; run trials and handle format changes.
• Perform preventive maintenance and equipment upgrades as needed.
• Write clear service reports and relay root-cause findings to engineering.

Skills

Electrical diagnostics

Mechanical diagnostics

Pneumatics

Controls troubleshooting

PLC troubleshooting

Education

Associate degree in Electronic Technology

Tools

Allen-Bradley PLC

Siemens PLC

Job description

Serac is seeking a Field Service Technician II to own installs, startups, and repairs on cup‑filling and fill‑seal systems at customer sites across North and South America, with occasional international trips.

Based in Boise, Idaho, you will travel to sites, commissioning new and rebuilt machinery, diagnosing electrical and mechanical faults, and delivering hands‑on training to operators while ensuring minimal downtime and adherence to safety standards.