Packaging Machinery Field Service Technician II (Travel)

Serac Group; Twin Falls (ID); On-site; USD 77,000 - 86,000; Full time

Job summary

Serac Group in Twin Falls/Boise area seeks a Field Service Technician II to install, commission, and service cup filling, fill-seal, and packaging machinery at customer sites across North and South America, with occasional international support.

The role is travel-intensive (90%+), requires hands-on expertise with filling equipment, and involves training customers and performing preventive maintenance on complex packaging lines.

Qualifications

• Hands-on field service on filling, capping, or packaging machinery.
• Experience with cup-filling or fill-seal preferred.
• Background with OEM or machine-builder field service.
• Proficient in Allen-Bradley PLC troubleshooting.

Responsibilities

• Install & Commission: startup machines (cup filling, fill-seal, capping, packaging).
• Troubleshoot & Repair: diagnose electrical, mechanical, pneumatic, and control issues.
• PLC Diagnostics: modify PLC logic as needed (Allen-Bradley primary, Siemens a plus).
• Customer Support: train operators and maintenance teams, support trials and upgrades.
• Preventive Maintenance: inspections, upgrades, reliability improvements.
• Documentation: service reports and root-cause findings back to engineering.
• Collaboration: work with Electrical Engineering, Project Teams, and Global Service groups.

Skills

Field service

Cup filling machinery

Allen-Bradley PLC

Electrical troubleshooting

Mechanical troubleshooting

Siemens PLC

On-site training

Customer training

Pneumatics

Travel readiness

Education

Associate degree in Electronic Technology

Tools

PLC diagnostic tools

Electrical test equipment

Siemens equipment

Job description

Serac Group in Twin Falls/Boise area seeks a Field Service Technician II to install, commission, and service cup filling, fill-seal, and packaging machinery at customer sites across North and South America, with occasional international support.

The role is travel-intensive (90%+), requires hands-on expertise with filling equipment, and involves training customers and performing preventive maintenance on complex packaging lines.