Field Service Technician II - ATM & Self-Checkout Philadelphia

NCR Atleos; Philadelphia (Philadelphia County); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos in Philadelphia, PA, seeks a Field Service Technician II to install, service, and repair self-checkout systems and ATMs across the region. You will diagnose hardware, software, and networking issues and coordinate with customers to resolve them promptly.

Ideal candidates are locally based, possess a valid US driver’s license, and can travel as needed. Comprehensive training and benefits are provided for career growth in a hands-on, customer-facing environment.

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions.
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines.

Skills

Local candidate

Authorized to work in US

Driver's license

Driving record

PC skills

Basic electronics

OS familiarity

Tools

Server familiarity

A+ Certification

CompTIA

Network+

Job description

NCR Atleos in Philadelphia, PA, seeks a Field Service Technician II to install, service, and repair self-checkout systems and ATMs across the region. You will diagnose hardware, software, and networking issues and coordinate with customers to resolve them promptly.

Ideal candidates are locally based, possess a valid US driver’s license, and can travel as needed. Comprehensive training and benefits are provided for career growth in a hands-on, customer-facing environment.