ATM & Self-Checkout Field Service Tech II (Philadelphia)

NCR Atleos; Pennsylvania; On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Paid Vacation

401k

Job summary

NCR Atleos seeks a Field Service Technician II to install, maintain, and service electromechanical equipment such as ATMs and self-checkout systems across the Philadelphia region. You will diagnose hardware/software issues, manage network access, and ensure secure remote connectivity while delivering high-quality customer support.

The role requires a valid US work authorization, a driver’s license, and the ability to lift up to 50 lbs.

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.

Skills

PC skills

Basic electronic skills

Operating system familiarity

Education

A+ Certification, CompTIA, or Network+ (N+) Certification

Job description

NCR Atleos seeks a Field Service Technician II to install, maintain, and service electromechanical equipment such as ATMs and self-checkout systems across the Philadelphia region. You will diagnose hardware/software issues, manage network access, and ensure secure remote connectivity while delivering high-quality customer support.

The role requires a valid US work authorization, a driver’s license, and the ability to lift up to 50 lbs.