Field Service Technician II — ATM & Self-Checkout Systems

NCR Atleos; Dothan (AL); On-site; USD 45,000 - 58,000; Full time

Job summary

NCR Atleos is seeking Field Service Technicians to install, maintain, and service electromechanical equipment—ATMs and self-checkout systems—in a defined territory across North America.

You will travel, diagnose hardware/software/network issues, coordinate with customers, and participate in training programs provided by NCR Atleos to grow your skills.

Authorized to work in the United States, 19+, valid driver’s license, and willingness to rotate shifts and occasional overnight travel.

Qualifications

• Local geographic area eligibility.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and fleet-appropriate driving record.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to travel and rotate weekends.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers professionally focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Adhere to NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will communicate in advance to minimize disruptions.
• May travel overnight to support broader service coverage; travel follows company policy and reimbursement guidelines.

Skills

PC skills

Electronic skills

OS familiarity

Driver's license

Education

A+ Certification

CompTIA

Network+ Certification

Job description

NCR Atleos is seeking Field Service Technicians to install, maintain, and service electromechanical equipment—ATMs and self-checkout systems—in a defined territory across North America.

You will travel, diagnose hardware/software/network issues, coordinate with customers, and participate in training programs provided by NCR Atleos to grow your skills.

Authorized to work in the United States, 19+, valid driver’s license, and willingness to rotate shifts and occasional overnight travel.