Field Service Technician I — Travel Electromechanical Repair

Crane Payment Innovations Inc.; Cape Coral (FL); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Vehicle provided

Training

Medical, dental, & vision insurance

401K with company contribution

Paid time off

Sick time off

Flexible spending accounts

Life insurance and disability benefits

Job summary

Crane Payment Innovations (CPI) in the United States is seeking a Field Service Technician I to service and maintain coin and currency equipment, ATMs, software and related devices in Ft Myers, Cape Coral and surrounding areas. You will travel daily by vehicle (90%), with occasional overnight stays, coordinate with branch sales and service teams, and ensure timely contract responses.

Requires 1+ years in a technical field service role, solid electromechanical aptitude, and customer-focused

Qualifications

• 1 + years of working in Technical/Field Service position or similar technical profession
• Impeccable Integrity
• Must be able to gain access to highly secured environments; Occupational licenses may be necessary to obtain depending on territory/accounts
• Strong electromechanical aptitude
• Excellent verbal and written communication skills, including a positive, customer-first attitude
• Personable, approachable and able to work easily with others at all levels
• Proficient in iOS, MS Office applications and Windows OS
• Ability to set and track goals independently, initiate and follow through on assignments without coaching, and work proactively as a team player
• Able to commit to and meet project deadlines

Responsibilities

• Service, upgrade and perform preventative maintenance on company electromechanical equipment
• Travel by vehicle, daily, to client sites (90%) with overnight travel as needed (10%)
• Some long drive times are encountered depending on geographical territory covered
• Work with branch employees to satisfy client needs
• Address customer service requests within the specified contract response time
• Extended Hours Coverage periods and ‘On-Call’ duty where applicable
• Safeguard and maintain a balanced vehicle stock parts inventory
• Upkeep and cleanliness of company issued vehicle including scheduled service intervals
• Safeguarding of any company issued assets including tablet computer and mobile phone
• All other duties as required

Skills

Electromechanical aptitude

Excellent communication

Customer-focused

Tools

iOS

MS Office

Windows OS

Job description

Crane Payment Innovations (CPI) in the United States is seeking a Field Service Technician I to service and maintain coin and currency equipment, ATMs, software and related devices in Ft Myers, Cape Coral and surrounding areas. You will travel daily by vehicle (90%), with occasional overnight stays, coordinate with branch sales and service teams, and ensure timely contract responses.

Requires 1+ years in a technical field service role, solid electromechanical aptitude, and customer-focused