Field Service Technician I: Startup & Troubleshoot

Industrial Electric Manufacturing; North Wilkesboro (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Industrial Electric Manufacturing (IEM) is seeking a Field Service Technician Level I to support start-up, commissioning, installation, testing, and troubleshooting of IEM equipment under guidance of experienced personnel.

This hands-on role is ideal for individuals with mechanical, electrical, or technical aptitude who are eager to learn in a field service environment, with comprehensive training provided.

Qualifications

• Associate degree, vocational training, military experience, or equivalent in power distribution systems preferred.
• 0–2 years related electrical, mechanical, technical, manufacturing, construction, or field service experience preferred.
• Basic electrical, mechanical, or technical aptitude required.
• Ability to read and interpret electrical wiring diagrams, work instructions, and technical documentation.
• Ability to use hand tools, power tools, and electrical testing equipment.
• Strong problem-solving and troubleshooting skills required.
• Strong teamwork and communication skills required.
• Ability to work independently with minimal supervision after training.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Support the start-up and commissioning of switchboards, control panels, and power products under guidance.
• Assist with installation and modification of electrical or mechanical components and subassemblies.
• Perform basic testing of modified assemblies per procedures under guidance.
• Assist with basic troubleshooting of electrical circuits and networking equipment.
• Identify and escalate issues to leads, project managers, or manufacturing teams as appropriate.
• Perform other duties as assigned by management.

Skills

Technical aptitude

Safety awareness

Problem solving

Attention to detail

Communication

Teamwork

Customer focus

Adaptability

Organization

Quality of work

Education

Associate degree or equivalent in power distribution systems

0–2 years related electrical/technical experience

Tools

Hand tools

Power tools

Electrical testing equipment

Job description

Industrial Electric Manufacturing (IEM) is seeking a Field Service Technician Level I to support start-up, commissioning, installation, testing, and troubleshooting of IEM equipment under guidance of experienced personnel.

This hands-on role is ideal for individuals with mechanical, electrical, or technical aptitude who are eager to learn in a field service environment, with comprehensive training provided.