Field Service Technician I - Retail Tech & Repairs

NCR Corporation; City of Syracuse, Northern (NY, KY); Hybrid; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Voyix is seeking a Field Service Technician I to support customers in Syracuse, NY. You’ll install, maintain, and service electromechanical equipment and self-checkout systems within an assigned territory, with the potential for overtime and weekend rotations.

The role requires a valid driver's license, US work authorization, and a willingness to travel. Competitive benefits include medical, dental, life, vision insurance, 401k, and paid vacation.

Qualifications

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Have a valid driver's license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Skills

Mechanical aptitude

Proactive customer service

Technical aptitude

Job description

NCR Voyix is seeking a Field Service Technician I to support customers in Syracuse, NY. You’ll install, maintain, and service electromechanical equipment and self-checkout systems within an assigned territory, with the potential for overtime and weekend rotations.

The role requires a valid driver's license, US work authorization, and a willingness to travel. Competitive benefits include medical, dental, life, vision insurance, 401k, and paid vacation.