Field Service Technician I — Install & Repair Retail Tech

JetPay now NCR Payment Solutions; Bristol (TN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Company-provided vehicle

Medical insurance

401K retirement plan

Job summary

NCR Voyix is seeking a Field Service Technician I to install, service, and repair electromechanical equipment for major retail clients. You will travel within the assigned territory, perform installations and timely maintenance, and escalate issues as needed.

The role includes hands-on training, safety, and opportunities to grow with a diverse team. A valid driver's license, flexibility with shifts, and a commitment to customer service are required.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver's license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work - Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.
• Preferred Qualifications: Familiarity with large servers, mainframe computers, and imaging software.; A+ Certification, CompTIA, N+ Certification.; One or more years of related experience.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Skills

PC skills

Basic electronics

Driving

Shift flexibility

Travel readiness

Job description

NCR Voyix is seeking a Field Service Technician I to install, service, and repair electromechanical equipment for major retail clients. You will travel within the assigned territory, perform installations and timely maintenance, and escalate issues as needed.

The role includes hands-on training, safety, and opportunities to grow with a diverse team. A valid driver's license, flexibility with shifts, and a commitment to customer service are required.