Field Service Technician I – ATM & Currency Equipment

Crane NXT, Co.; Philadelphia (Philadelphia County); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Sick time off

Medical, dental, & vision insurance

Flexible spending accounts

Job summary

Crane NXT, via CPI, is seeking a Field Service Technician I to service the Philadelphia area and support South Jersey. You will service, upgrade and perform preventative maintenance on coin and currency equipment, ATMs, software, and office products at client sites and coordinate with the branch team.

Responsibilities include daily client-site travel, meeting contract response times, and maintaining vehicle parts inventory.

Qualifications

• Required to travel, drive and be on the road servicing equipment at clients 90% of the time with about 10% overnight travel when needed.
• Some long drive times are encountered depending on geographical territory covered
• Able to lift, push or carry a minimum of 50+ pounds such as large money counting machines and parts
• Proficient in iOS, MS Office applications and Windows OS
• Excellent verbal and written communication skills, including a positive attitude

Responsibilities

• Travel by vehicle on a daily basis to client sites
• Work with branch employees to satisfy client needs
• Address customer service requests within the specified contract response time
• Extended Hours Coverage periods and On-Call duty where applicable
• Safeguard and Maintain a balanced vehicle stock parts inventory
• Upkeep and cleanliness of company issued vehicle including scheduled service intervals
• Safeguarding of any company issued assets including tablet computer and mobile phone
• All other duties as required

Skills

Travel 90% of the time

Excellent communication

Electromechanical aptitude

IOS proficiency

MS Office and Windows

Customer-focused

Tools

iOS

MS Office

Windows OS

Job description

Crane NXT, via CPI, is seeking a Field Service Technician I to service the Philadelphia area and support South Jersey. You will service, upgrade and perform preventative maintenance on coin and currency equipment, ATMs, software, and office products at client sites and coordinate with the branch team.

Responsibilities include daily client-site travel, meeting contract response times, and maintaining vehicle parts inventory.