Field Service Technician – Payments Equipment

Crane NXT, Co.; City of White Plains (NY); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Competitive salaries

Paid time off

Sick time off

Medical, dental, & vision insurance

Flexible spending accounts

Job summary

Crane Payment Innovations (CPI) seeks a Field Service Technician I to service white plains and surrounding areas including Yonkers and CT. You will service, upgrade and perform preventative maintenance on coin/currency equipment, ATMs, software and office devices at client sites, coordinating with the local branch.

Ideal candidates have 1–3+ years in technical service, strong electromechanical aptitude and excellent communication skills.

Qualifications

• Experience in technical service roles servicing specialized equipment such as coin/currency devices, ATMs, or related hardware.
• Demonstrated electromechanical aptitude and problem-solving skills.
• Strong written and verbal communication; customer-focused mindset.

Responsibilities

• Service, upgrade and perform preventative maintenance on company equipment
• Travel by vehicle on a daily basis to client sites
• Work with branch employees to satisfy client needs
• Address customer service requests within the contract response time
• Extended Hours Coverage periods and 'On-Call' duty where applicable
• Safeguard and Maintain a balanced vehicle stock parts inventory
• Upkeep and cleanliness of company issued vehicle including scheduled service intervals
• Safeguarding of any company issued assets including tablet computer and mobile phone
• All other duties as required

Skills

Technical service experience

Electromechanical aptitude

Excellent communication

Customer service mindset

Tools

MS Office

Windows OS

iOS

Job description

Crane Payment Innovations (CPI) seeks a Field Service Technician I to service white plains and surrounding areas including Yonkers and CT. You will service, upgrade and perform preventative maintenance on coin/currency equipment, ATMs, software and office devices at client sites, coordinating with the local branch.

Ideal candidates have 1–3+ years in technical service, strong electromechanical aptitude and excellent communication skills.