Field Service Technician I — Payments Equipment

Crane Payment Innovations Inc.; Waco (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Uniform provided

Tools provided

Training

Paid time off

Sick time off

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Disability benefits

401K

Community involvement

Job summary

Crane Payment Innovations (CPI) is seeking a Service Technician I for the Waco, TX area. You will service, repair, and maintain various coin and currency equipment at client sites, coordinating with local branch teams to ensure timely support.

The role requires travel, occasional overnight stays, and adherence to safety and service standards. Ideal candidates bring a customer-first attitude, reliable communication, and the ability to work independently in a dynamic environment.

Qualifications

• Impeccable integrity and professional demeanor.
• 1+ years as technician/field service or similar role.
• Must be able to access secured environments; licenses may be required.

Responsibilities

• Service, upgrade and perform preventative maintenance on electromechanical equipment.
• Travel to client sites (90%) with overnight travel as needed (10%).
• Coordinate with branch sales and service teams to ensure customer satisfaction.
• Address service requests within contract response times.
• Maintain vehicle parts inventory and vehicle cleanliness.

Skills

Impeccable Integrity

1+ years field service/technician

Customer-focused attitude

Strong communication

Detail oriented

Team player

Proactive work style

Ability to work independently

Able to meet deadlines

Tools

iOS

MS Office

Windows OS

Job description

Crane Payment Innovations (CPI) is seeking a Service Technician I for the Waco, TX area. You will service, repair, and maintain various coin and currency equipment at client sites, coordinating with local branch teams to ensure timely support.

The role requires travel, occasional overnight stays, and adherence to safety and service standards. Ideal candidates bring a customer-first attitude, reliable communication, and the ability to work independently in a dynamic environment.