Field Service Technician I - On-Site Maintenance & Support

Canon U.S.A., Inc.; Carmel (IN); On-site; USD 26,174 - 36,244; Full time

Benefits offered by this job

Transportation allowance

Job summary

Canon U.S.A., Inc. is seeking a Field Service Technician I in Carmel, Indiana. This role involves delivering top-notch service by maintaining Canon-supported products and ensuring customer satisfaction. Responsibilities include reporting product issues, providing maintenance, and managing technical documentation effectively.

Candidates should possess a high school diploma or equivalent, able to lift 50 pounds, and have a valid driver's license for required travel. The anticipated hourly salary for this position ranges from $19.00 to $26.31, with eligibility for a transportation allowance.

Qualifications

• Basic understanding of internet environments.
• Must be able to lift 50 pounds and be active more than 50 percent of the time.
• Ability to travel with a valid driver’s license.

Responsibilities

• Report product failure trends and serviceability issues.
• Provide efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Maintain technical information and service reports.

Skills

Customer communication

Technical documentation

Service maintenance

Education

High School diploma or equivalent

Job description

Canon U.S.A., Inc. is seeking a Field Service Technician I in Carmel, Indiana. This role involves delivering top-notch service by maintaining Canon-supported products and ensuring customer satisfaction. Responsibilities include reporting product issues, providing maintenance, and managing technical documentation effectively.

Candidates should possess a high school diploma or equivalent, able to lift 50 pounds, and have a valid driver's license for required travel. The anticipated hourly salary for this position ranges from $19.00 to $26.31, with eligibility for a transportation allowance.