Field Service Technician – Humanoid Robots

Figure; San Jose (CA); On-site; USD 41,000 - 76,000; Full time

Job summary

Figure is seeking a Mobile Service Technician to support humanoid robots, traveling to customer facilities, deployment zones and trial sites. You will diagnose, repair, and perform routine maintenance on the robot fleet, collaborating with engineering and fabrication teams to resolve issues quickly.

With 3+ years in complex systems and hands-on experience with mechanical, electrical and software diagnostics, you will maintain records, develop procedures, and ensure on-site success under tight

Qualifications

• 3+ years experience working with complex systems.
• Ability to read PCB and Harness schematics.
• Experience troubleshooting mechanical, electrical and software issues.
• Familiar with electrical diagnostic tools and torque tools.
• Strong communication and customer-facing skills.
• Valid driver's license and clean driving record.

Responsibilities

• Maintain humanoid robots and mobile infrastructure at customer locations.
• Perform routine maintenance and repairs on the robot fleet.
• Troubleshoot mechanical, electrical and software issues on-site.
• Collaborate with engineering, validation and fabrication teams to resolve issues.
• Provide feedback to Development teams to drive product improvements.
• Keep detailed records of maintenance and repairs.
• Develop diagnostic procedures and tools for process improvement.
• Follow assembly documentation and work under tight timelines.
• Travel to customer facilities, deployment zones, and trial sites.

Skills

Complex systems experience

Schematic reading

Troubleshooting (mechanical)

Heavy lifting up to 50lbs

Customer-facing experience

Driver's license

Tools

Oscilloscope

Digital Multimeter

Current Probes

Torque tools

In-house development GUI

CMD prompt

Google Suite

Jira

Confluence

Slack

Job description

Figure is seeking a Mobile Service Technician to support humanoid robots, traveling to customer facilities, deployment zones and trial sites. You will diagnose, repair, and perform routine maintenance on the robot fleet, collaborating with engineering and fabrication teams to resolve issues quickly.

With 3+ years in complex systems and hands-on experience with mechanical, electrical and software diagnostics, you will maintain records, develop procedures, and ensure on-site success under tight