Field Service Technician: Home Installations & Repairs

Interior Logic Group; South Carolina; Vor Ort; USD 42.000 - 58.000; Vollzeit

Zusammenfassung

Interior Logic Group is seeking a Customer Service Technician to deliver high-quality warranty repairs and product installations across occupied homes and new construction sites. You will work with production teams, ensuring safety and quality standards are met while maintaining clear communication with customers.

You will travel locally, document work performed, and mentor junior technicians as experience grows, contributing to efficient field operations and customer satisfaction.

Qualifikationen

• High school diploma or GED, or equivalent combination of education and experience.
• 1+ years of experience in construction or related trades with increasing responsibility.
• Valid driver’s license and vehicle insurance as required by state law.
• Ability to perform repairs and service work in occupied homes.
• Good verbal communication and organizational skills.
• Demonstrated ability to train, mentor, or support other technicians as experience level increases.
• Experience in flooring (tile, carpet, wood, or LVP); cabinets; countertops repairs or related work.

Aufgaben

• Perform repairs, touch-ups, and installation-related tasks across multiple trades and materials.
• Perform repairs and replacements in occupied homes.
• Travel to local customer locations to perform field service, repairs, and support.
• Communicate effectively with customers and internal teams to ensure clear understanding of scope and timelines.
• Organize workflow efficiently and maintain accurate documentation related to repairs, materials, and completed appointments.
• Confirm and document completed appointments accurately and promptly.
• Provide feedback to internal teams regarding product quality, installation methods, and process improvements.
• Mentor and support less experienced technicians as applicable.

Kenntnisse

Technical aptitude

Communication

Time management

Problem solving

Safety compliance

Quality mindset

Ausbildung

High school diploma or GED

Tools

Microsoft Office Suite

SAP

Jobbeschreibung

Interior Logic Group is seeking a Customer Service Technician to deliver high-quality warranty repairs and product installations across occupied homes and new construction sites. You will work with production teams, ensuring safety and quality standards are met while maintaining clear communication with customers.

You will travel locally, document work performed, and mentor junior technicians as experience grows, contributing to efficient field operations and customer satisfaction.