Field Service Technician - Home Installations & Repairs

ISI Design and Installation Solutions, INC.; Mableton (GA); Vor Ort; USD 30.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision coverage

401(k) with company match

Disability insurance

Life insurance

Flexible time off and holidays

Optional benefits program

Zusammenfassung

ILG is hiring a Customer Service Technician to deliver high-quality warranty repairs and product installations. The role supports customer service and production operations across occupied homes and new builds, requiring professionalism and safety compliance.

Responsibilities include repairs across multiple trades, field visits, material handling, and accurate documentation while mentoring junior technicians as needed.

Qualifikationen

• High school diploma or GED or equivalent.
• 1+ year construction or related trades experience.
• Valid driver's license and insurance as required.
• Ability to perform repairs in occupied homes.
• Strong communication and organizational skills.
• Experience in flooring, cabinetry, countertops is a plus.

Aufgaben

• Perform repairs, touch-ups, and installation tasks across multiple trades.
• Conduct repairs in occupied homes and during production installations.
• Handle logistics for production installs, including materials.
• Maintain inventory of parts, tools, and materials.
• Travel to local customer locations for field service and support.
• Document repairs, materials, and completed appointments accurately.
• Provide feedback to internal teams on quality and processes.
• Mentor and support less experienced technicians when needed.
• Adhere to safety standards and company policies.

Kenntnisse

Technical aptitude

Communication skills

Organizational skills

Problem-solving

Safety knowledge

Ausbildung

High School Diploma or GED

Driver's license

Tools

SAP

MS Office

Jobbeschreibung

ILG is hiring a Customer Service Technician to deliver high-quality warranty repairs and product installations. The role supports customer service and production operations across occupied homes and new builds, requiring professionalism and safety compliance.

Responsibilities include repairs across multiple trades, field visits, material handling, and accurate documentation while mentoring junior technicians as needed.