Field Service Technician: Hardware & Software Support

Pitney Bowes OY; Northern (KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

PB Benefits

Wellbeing programs

Job summary

Pitney Bowes is seeking a Field Service Technician to install, service, and upgrade shipping and mailing equipment for clients in the Lacrosse, WI area. You will troubleshoot hardware and software, train users at installation, and maintain a strong client-facing presence with substantial windshield time.

The role requires a valid driver’s license, ability to lift 55 lbs+, and willingness to travel within a multi-zip code territory. Work hours align with traditional office times, Monday–Friday.

Qualifications

• Valid driver's license and clean driving record.
• Ability to lift 55 lbs+.
• Ability to travel up to 80% windshield time within a multi-zip code territory.

Responsibilities

• Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for clients.
• Support both Hardware and Software solutions.
• Troubleshoot and repair equipment to reduce client callbacks.
• Train clients on Pitney Bowes equipment at installation.
• Maintain a 100% client-facing role as a Pitney Bowes representative.
• Cover a multi-zip code territory with significant windshield time.

Skills

Customer service

Mechanical repair

Electrical repair

PC networking basics

Windows environment

Travel readiness

Tools

Hand tools

Power tools

Testing equipment

Job description

Pitney Bowes is seeking a Field Service Technician to install, service, and upgrade shipping and mailing equipment for clients in the Lacrosse, WI area. You will troubleshoot hardware and software, train users at installation, and maintain a strong client-facing presence with substantial windshield time.

The role requires a valid driver’s license, ability to lift 55 lbs+, and willingness to travel within a multi-zip code territory. Work hours align with traditional office times, Monday–Friday.