Field Service Technician: Hands-On Electronics & Installations

Socket.dev; Greencastle (Franklin County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Vacation time

Job summary

Lippert is seeking a field service technician to service customers at their facilities across Indiana and Michigan. This full-time role requires analyzing work orders, performing installations, and keeping records up to date.

You will travel frequently, maintain equipment, and ensure customer satisfaction. Qualifications include a High School diploma or associate degree and 1–3 years of related experience, plus the ability to read/amend documents and follow instructions.

Qualifications

• High School diploma and/or related associate degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Updates job knowledge by participating in educational opportunities; reading professional publications.

Skills

Customer Focus

Electronics Troubleshooting

Information Analysis

Judgment

Equipment Maintenance

Reporting Skills

Confidentiality

Quality Focus

Results Driven

Time Management

Organizational Skills

Education

High School Diploma / Associate Degree

Job description

Lippert is seeking a field service technician to service customers at their facilities across Indiana and Michigan. This full-time role requires analyzing work orders, performing installations, and keeping records up to date.

You will travel frequently, maintain equipment, and ensure customer satisfaction. Qualifications include a High School diploma or associate degree and 1–3 years of related experience, plus the ability to read/amend documents and follow instructions.