Field Service Technician – Electronics & Installations

Lippert Components; Nampa (ID); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Company culture

Benefits package

Career development

Job summary

Lippert Components is seeking a Service Technician to support customer accounts with field service, installation, and maintenance at customer facilities. The role involves diagnosing issues, planning travel, and executing tests to ensure proper operation.

Ideal candidates have 1–3 years of related experience, a high school diploma (or associate degree), and strong problem-solving and communication skills. Travel to Indiana and Michigan is required, with up to 100% travel as needed.

Qualifications

• High school diploma and/or related associates degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Skills

Customer focus

Electronics troubleshooting

Analyzing information

Judgment

Equipment maintenance

Reporting skills

Confidentiality

Quality focus

Results driven

Time management

Organizational skills

Education

High school diploma

Associates degree

Job description

Lippert Components is seeking a Service Technician to support customer accounts with field service, installation, and maintenance at customer facilities. The role involves diagnosing issues, planning travel, and executing tests to ensure proper operation.

Ideal candidates have 1–3 years of related experience, a high school diploma (or associate degree), and strong problem-solving and communication skills. Travel to Indiana and Michigan is required, with up to 100% travel as needed.