Field Service Technician — Mobile Installations

Lippert Components; Baltimore (MD); On-site; USD 52,000 - 75,000; Full time

Job summary

Lippert Components is seeking a dedicated Service Technician to perform installation, testing and maintenance at customer facilities across Indiana and Michigan. You will analyze work orders, schedule travel, resolve issues and document actions to ensure customer satisfaction.

Ideal candidates have a high school diploma or an associate degree with 1–3 years related experience, strong electronics troubleshooting and a commitment to confidentiality and quality.

Qualifications

• High school diploma or equivalent required.
• One to three years related experience and/or training.
• Ability to read and interpret documents.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Skills

Customer Focus

Electronics Troubleshooting

Analyzing Information

Judgment

Equipment Maintenance

Reporting Skills

Confidentiality

Quality Focus

Results Driven

Time Management

Organizational Skills

Education

High school diploma

Associate degree

Job description

Lippert Components is seeking a dedicated Service Technician to perform installation, testing and maintenance at customer facilities across Indiana and Michigan. You will analyze work orders, schedule travel, resolve issues and document actions to ensure customer satisfaction.

Ideal candidates have a high school diploma or an associate degree with 1–3 years related experience, strong electronics troubleshooting and a commitment to confidentiality and quality.