Field Service Technician – Installations & Troubleshooting

Lippert Components; Howe (IN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Vacation

Career development

Job summary

Lippert Components is seeking a Service Technician to provide field service at customer facilities across Indiana and Michigan. You will diagnose, install and test equipment, and document actions while maintaining customer rapport and confidentiality.

Requires 1–3 years of related experience, a high school diploma or an associate degree, and the ability to read and interpret documents. This is a full-time, travel-heavy role with growth opportunities within Lippert.

Qualifications

• High school diploma or related associate degree.
• 1–3 years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Education

High school diploma or related associate degree

1–3 years related experience

Job description

Lippert Components is seeking a Service Technician to provide field service at customer facilities across Indiana and Michigan. You will diagnose, install and test equipment, and document actions while maintaining customer rapport and confidentiality.

Requires 1–3 years of related experience, a high school diploma or an associate degree, and the ability to read and interpret documents. This is a full-time, travel-heavy role with growth opportunities within Lippert.