Field Service Technician – Travel & Hands-On Repair

Lippert Components; Greencastle (Franklin County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Inclusive culture

Medical, dental, vision insurance

401k with employer match

Paid time off

Job summary

Lippert Components is seeking a field service technician to support customers at their facilities in Indiana and Michigan. You will analyze work orders, perform installations and tests, and resolve issues to ensure customer satisfaction.

This full-time role requires a high school diploma (or associate degree) and 1–3 years of related experience. Travel is extensive, with 100% travel within the specified states.

Qualifications

• High school diploma or related associate degree.
• 1–3 years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.

Skills

Customer focus

Electronics troubleshooting

Time management

Equipment maintenance

Problem solving

Reporting skills

Education

High school diploma

Associates degree

Job description

Lippert Components is seeking a field service technician to support customers at their facilities in Indiana and Michigan. You will analyze work orders, perform installations and tests, and resolve issues to ensure customer satisfaction.

This full-time role requires a high school diploma (or associate degree) and 1–3 years of related experience. Travel is extensive, with 100% travel within the specified states.