Field Service Technician — Food Service Equipment & Training

Restaurant Technologies; New York (NY); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k with matching

Tuition reimbursement

Paid time off

Paid holidays

Referral programs

Job summary

Restaurant Technologies is seeking a Service Technician to install and service advanced equipment for new and existing customers nationwide. You will train customers, troubleshoot, perform routine maintenance, and ensure safety and quality standards are met.

You may perform night installations depending on demand and schedule. Depot location is listed; the role offers a quarterly bonus up to $5,200, shift pay differentials, benefits, and growth opportunities across 41 depots.

Qualifications

• Must be 21 years of age with a valid driver's license.
• High School Diploma or Equivalent.
• Subject to a DOT-mandated pre-employment drug test.
• Ability to work within a team environment.
• Ability to problem solve for installation and service.
• Ability to perform basic mechanical and/or electrical duties.
• Strong customer focus and positive handling of issues.
• Must meet Fleet Safety requirements and have a clean driving record.
• Ability to lift 50 pounds and engage in physical tasks.

Responsibilities

• Install and service our products at customer locations.
• Meet and manage service labor per hour and timelines.
• Comply with regulatory requirements including DOT, OSHA, and HACCP.
• Maintain parts, supplies, and paperwork in service vehicles.
• Communicate with customers to ensure product performance.
• Train and coach customers on system operation as needed.
• Utilize iPhone apps for parts, notes, and clocking in/out.

Skills

Teamwork

Customer focus

Problem solving

Mechanical skills

Electrical skills

Flexibility

Physical ability

Valid driver's license

Night/shift readiness

Education

High School Diploma or Equivalent

Tools

iPhone apps

Job description

Restaurant Technologies is seeking a Service Technician to install and service advanced equipment for new and existing customers nationwide. You will train customers, troubleshoot, perform routine maintenance, and ensure safety and quality standards are met.

You may perform night installations depending on demand and schedule. Depot location is listed; the role offers a quarterly bonus up to $5,200, shift pay differentials, benefits, and growth opportunities across 41 depots.