Field Service Technician: Fiber & Home Network Installations

Endeavor; Cloverdale (IN); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

401k with 100% match up to 6%

Medical

Dental

Vision

Life Insurance – 3x salary

Long-term Disability

Short-term Disability

Financial planning services

EAP

Holidays

PTO

Job summary

Endeavor is seeking a Field Service Technician to install, maintain, and service customer premises equipment within homes. You will install cat5 wiring, network interface devices, and ONT equipment for HSI, performing initial wiring and repairs as needed.

You will also handle documentation, coordinate with customers, and locate underground fiber facilities, ensuring quality service and safety in every installation.

Qualifications

• High school diploma or equivalent. Two years of telecommunications schooling or equivalent work experience is helpful but not required.
• Willingness to learn and operate field equipment and follow procedures.

Responsibilities

• Installs new services and equipment for subscribers by installing cat5 wires, and network interface devices.
• Wires new systems using appropriate tools within customers’ homes.
• Maintains and repairs existing services and equipment using test sets and digital test equipment to locate line trouble.
• Installs fiber jumpers in Central offices for Phone, and HSI.
• Completes all paperwork for new or repair projects, including timesheets and inventory tracking.
• May confer with customers to determine problems and acceptable resolutions.
• Locates underground fiber facilities.
• Performs other related duties as assigned by management.

Skills

Communication

Team player

Attention to detail

Work independently

Education

High school diploma or equivalent

Telecommunications schooling (helpful)

Tools

Hand tools

Testing equipment

Test sets

Job description

Endeavor is seeking a Field Service Technician to install, maintain, and service customer premises equipment within homes. You will install cat5 wiring, network interface devices, and ONT equipment for HSI, performing initial wiring and repairs as needed.

You will also handle documentation, coordinate with customers, and locate underground fiber facilities, ensuring quality service and safety in every installation.