Field Service Technician: Equipment Install & Maintenance

Ecolab; Columbia (TN); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Company vehicle

Paid training

Safety training & PPE

Comprehensive benefits

Job summary

Ecolab is seeking a Field Service Technician to join our Nashville, TN team. In this field-based role, you will deliver high-quality customer program execution through service, installations, maintenance, and issue resolution across Institutional segments.

You will support customers, travel within listed locations, and collaborate with sales and service teams to ensure safety standards and exceptional customer experiences. Training is provided, with a company vehicle for business use.

Qualifications

• High School Diploma or equivalent.
• 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
• Current and valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and holidays.

Responsibilities

• Provide service-intensive support to customers across the market, including aligned and centralized customers.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab’s total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Job description

Ecolab is seeking a Field Service Technician to join our Nashville, TN team. In this field-based role, you will deliver high-quality customer program execution through service, installations, maintenance, and issue resolution across Institutional segments.

You will support customers, travel within listed locations, and collaborate with sales and service teams to ensure safety standards and exceptional customer experiences. Training is provided, with a company vehicle for business use.