Field Service Technician: Electromechanical & Customer Care

Jobtailor; Roswell (NM); On-site; USD 42,000 - 65,000; Full time

Job summary

Jobtailor in the United States is seeking a Field Service Technician to perform installation, maintenance, and service calls on electromechanical equipment, including self-checkout systems, within a defined territory.

You will be the first-line contact for customers, diagnose issues, perform preventive maintenance and system overhauls, and coordinate with service operations across territories. A valid driver's license, ability to travel, and flexible shifts are required.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver's license with acceptable driving record.
• Basic PC and electronic skills with hardware familiarity.
• Ability to travel extensively within the assigned territory.
• Willingness to rotate weekend shifts and flexible start times.
• Ability to lift up to 75 lbs, with assistance up to 150 lbs.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment such as self-checkout systems within an assigned territory
• Perform maintenance, repair, preventive maintenance, and system overhauls
• Act as a first-line response to customers
• Communicate with customers to find the right solution
• Organize and triage customer issues
• Handle problems before they start
• Service or replace networking equipment such as access points or switches
• Work with service operations teachers, mentors, and coaches across territories

Skills

Electromechanical Equipment Service

Customer Communication

Preventive Maintenance

Networking Equipment

Valid Driver's License

Problem Solving

Tool Handling

PC Skills

Basic Electronic Skills

Customer Installation

System Overhauls

Tools

Self-Checkout Systems

Access Points

Switches

Scissor Lifts

Job description

Jobtailor in the United States is seeking a Field Service Technician to perform installation, maintenance, and service calls on electromechanical equipment, including self-checkout systems, within a defined territory.

You will be the first-line contact for customers, diagnose issues, perform preventive maintenance and system overhauls, and coordinate with service operations across territories. A valid driver's license, ability to travel, and flexible shifts are required.