Field Service Engineer - Electrical Startups & Commissioning

Industrial Electric Mfg. (IEM); Shippingport (PA); On-site; USD 60,000 - 90,000; Full time

Job summary

Industrial Electric Mfg. (IEM) is seeking a Field Service Representative to install, start-up, test, troubleshoot, and service IEM equipment at customer sites.

You’ll work with projects, coordinate with managers, and guide entry-level technicians as needed in a fast-paced field environment. The role requires strong diagnostic skills, ability to read wiring diagrams, and willingness to travel up to 75% to customer locations.

Qualifications

• Associate degree or equivalent in power distribution/preferred.
• 1+ years of field service experience on switchgear start-up/commissioning.
• Ability to read wiring diagrams and technical docs.
• Strong diagnostic and troubleshooting skills.
• Ability to travel up to 75%.

Responsibilities

• Independently perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products.
• Install and modify electrical or mechanical components and subassemblies, which may include panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring.
• Attend project meetings and support coordination with contractors, clients, Project Managers, and internal IEM teams.
• Analyze system failures, identify root causes, and determine appropriate corrective actions for moderately complex technical issues.
• Troubleshoot electrical circuits, control wiring, and networking equipment.
• Coordinate with Project Managers, manufacturing facilities, engineering, or other internal support teams to resolve product, commissioning, or customer-reported issues in the field.
• Accurately document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements.
• Assist with training, mentoring, shadowing, or on-the-job support for Field Service Technicians, as needed.
• Perform other duties as assigned by management.

Skills

Electrical knowledge

Diagnostic skills

Troubleshooting

Communication

Teamwork

Documentation

Education

Associate degree or equivalent

Job description

Industrial Electric Mfg. (IEM) is seeking a Field Service Representative to install, start-up, test, troubleshoot, and service IEM equipment at customer sites.

You’ll work with projects, coordinate with managers, and guide entry-level technicians as needed in a fast-paced field environment. The role requires strong diagnostic skills, ability to read wiring diagrams, and willingness to travel up to 75% to customer locations.